Customer care

Regular maintenance to ensure the best technical conditions for your laser system

 

Maintenance Service

Ensure smooth production

Regular maintenance ensures the optimal technical condition of your laser systems to maximize availability.

In the event of a machine downtime, our support team is available to remote diagnosis via TeamViewer to provide fast and efficient support.

Updates and upgrades

We offer updates and upgrade support for your software and hardware.

From the date of purchase, you will enjoy free software upgrades for life.

Software and hardware upgrades for optimal processes and new demands.

Quickly respond to market changes thanks to the modular design of the laser machine.

Increase efficiency with a variety of optional configuration

Spare parts and consumables

Excellent spare parts availability minimizes unplanned downtime and safeguards the high performance of your machine.

Competent spare parts consultation.

Sufficient in stock and fast delivery.

Spare parts and consumables that have been carefully selected and tested by our experts, are optimally suited for your laser system and help to ensure superior production results.

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