1. 24 months guarantee for whole machine except of laser tube and lens.
2. 24 hours service on Internet and Telephone, free instructions and problem solving.
3. Free online training provides. We could dispatch engineer overseas, the buyer should pay the fly ticket and accommodation.
Inner quality control system:
In order to show you our best quality ,please allow me to introduce our quality control system as follows:
#. In the processing of production, our professional technical engineers inspect the processing to ensure the quality of products
#. Every machine must be tested before delivery for 8 hours , all of them are absolutely qualified.
#. 18 months guarantee of the whole machine.
#. Main parts(excluding the consumables) shall be changed free of charge if there is any problem during the warranty period.
#. Lifetime maintenance free of charge.
#. We will provide the consumable parts at an agency price when you need replacement.
#. Machine has been adjusted before delivery.
#. Our staff can be sent to your company to install or adjust if necessary.
The packing details of granite stone laser engraving machine
1.Our outer packing is plywood box.Needn’t timber inspection,saving shipping time.
2.All the spare parts of the machine were covered by some soft materials,mainly using pearl wool.
Avoiding all damages that could happen in the delivery process.Then we’ll covered plastic wrap out it tightly,make sure intact of the covered soft materials,also avoiding Waterproof and rust proof.
3.The outmost is wooden case with fixed formwork.
4.The bottom of the wooden case has firm iron jack,convenient to Handling and transport.
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