How to handle shipment for machines?
1. Payment term is FOB, so will help you arrange the shipment to port of Shenzhen/Guangzhou, China.You just find a reliable forwarder company handle machine shipment with us.
2. We can help you choose our experience forwarder to handle shipment, which cooperate with us over 5 years .
How about the documents after shipment?
We delivery all documents (include Packing List, Commercial Invoice, B/L, and other certificates as required by youdside) by DHL, after ship sail, you give all documents to forwarder and they will help you handle customs clearance work.
After Sale Service?
We has been doing export over 12 years, we have rich experience.
1. We send users’ manual and installation diagram along with machines and maintenance steps to keep machine in good condition.
2. We send videos of machine installation and software operations by email before you receive the machines.
3. Technician support 24 hours on line service by team viewer, skype and other ways.
4. Offer door-to-door after-sales service and local training in China if you need.
Packaging & Shipping
Standard export wooden case which ensure that product avoid damage during shipping.
The following we'd like to share our machine's packing procedures to you, please have a review:
1. Keep clean before packed the machine, then place the desiccant on the machine; stick the label of "Warning notes";
2. Using four pieces of hardboards around the machine corners to prevent scratches;
3. Wrapping film on the machine and outside of the wooden case to keep away from Moisture;
4. Pack the machine according to the standard export wooden case;
We believe that your machine would be taken good care of and safely delivery to your destination using our this strictly packaging procedures.
Please below GBOS laser product packing images: